Tuesday, February 28, 2012

Darling Marci Tag

Another tag I created for fun.

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This is what I call good customer service!

Today I'd like to share a great experience I had with the Martha Stewart Crafts customer service.

A few weeks ago I was in the US for business and bought the Martha Stewart Crafts Butterfly punch. I was really busy with work and had no time to open and play with it while I was in the US so I only got to open it when I came back to Israel.

It was broken and didn't work - such a disappointment. I emailed Martha Stewart Crafts customer service and explained to them the situation. Without delay they sent me a new punch (international shipping and all) - didn't ask me to pay for shipping (which I would do) or to send the broken punch back as proof (which I would also do).

Just one more addition, my email was forwarded by the MS rep to the Wilton Brands/EK Success Brands customer service and they were the ones that helped me. The whole workflow of this customer service experience was good. I work for a multinational company with lots of employees and I know that sometimes just finding the right person to help you is a task of it's own - so I can recognize a good process when I see one :-)

I am so happy with them right now, and I am in love with my new punch.


Thank you Martha Stewart Crafts/Wilton Brands/EK Success Brands - you have made (at least) one women very happy today!!

Sunday, February 26, 2012

Butterflies card set

Inspired by the great Jennifer McGuire and by the fact I have a few new products I wanted to try I created this cute butterflies card set that will go as a gift to my mother.

I didn't use any sentiments on it, as the intention to be blank cards that will fit any occasion.

I colored the butterflies with copics and cut them with Scissors (now I want a set that goes Stamps+Dies for butterflies - that was a lot of work - all the cutting)






I also decorated a clear box to put the cards and envelopes in.


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Wednesday, February 22, 2012

Distress Tags

It's been a long time since my last post. I guess life is getting in the way of crafs :-)

Yesterday I created a few tags, so that I will have a quick "Happy Birthday" tag when I need one. I had so much fun creating them, I am sure I'll mkae some more in the near future.

I decided to create them for the Lawnscaping Challenge #28: Distress Mania. Here is the inspiration picture



Here is a group picture of all 4 tags. The greeting is "Happy Birthday" in Hebrew.

 

Pink Tag

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Green Tag

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Blue Tag

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Colorful Tag


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Wednesday, February 1, 2012

Time To Celebrate

My husband finished his first semester at the university (he is teaching) and what do you know... the teachers are just as happy as the students for some vacation :-)
So I made him a quick happy card.



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